Fast, Reliable, and Complete Computer Services and Support
956 Maple Road
Longmeadow, MA 01106
By Appointment Only
Fast, Reliable, and Complete Computer Services and Support
956 Maple Road
Longmeadow, MA 01106
By Appointment Only
Hundreds of satisfied customers
If you have more than one computer and more than one user in your home, odds are you would benefit from TCG4U Home Network services. These days installing a network can be done one of two ways, wired or wireless. What’s the point of having a network if you can’t print from the printer you want? We can teach all of your gadgets to share and play nice together.
Have you just purchased a new computer and need your files transferred off of your old one? TCG4U can transfer your documents, photos, music, and email from your old computer to your new computer. Even if your old computer does not run, I can sometimes recover the files.
Has your computer become painfully slow or is unusable? This condition is usually the result of stuff that accumulates over time: spyware, malware, viruses, unnecessary programs and processes running on start-up, damaged registry or corrupt operating system files. Surprisingly most of the computers brought into our shop have viruses or spyware on them and the owner does not even know it!
Symptoms of A Virus Infection
Your computer running slower than it usually does.
Your computer is constantly locking up or “freezing.”
You’re receiving messages from an anti-virus program that you never installed.
Your computer crashes or restarts every few seconds/minutes.
Unusual messages are popping up on your screen.
An antivirus program is disabled for no reason, or cannot be started.
Some computer programs can be executed simply by clicking the setup.exe, others by copying them into a folder stored on a computer and executing them. Other programs are supplied in a form unsuitable for immediate execution and therefore need an installation procedure.
We’ll help you get back to work.
Fast!
Our main differences
The Computer Guy 4U is certified by Microsoft, both as a partner and technician, CompTia, the standard for excellance in our profession, and a Certified Wireless Network Professional. I have to stay up to date with the computer technology to keep up these certifications and for my customers.
I have over 10 years experience in the field of computer support and repair. I am proud to be a member of the Association of Computer Repair Owners dedicated to promoting industry education and improving consumer relations with professionalism and integrity.
My goal is to set the standard for on-site computer solutions through fast, on-site service and response. My customers will always receive one-on-one personal attention at a very affordable price. My customers will receive the highest quality of customer service available. I am constantly learning through webinars, and documentation in this rapidly changing field of technology to assist in using good judgement to solve customers’ problems.
I will provide you with a firm estimate for repair. Once you approve the repair, I will repair your computer and make sure everything is resolved. If, in the rarest situation your particular computer repair issue cannot be resolved, you pay nothing!
No hidden charges, the services agreed to are the services I provide! The Computer Guy offers a wide range of services as well as a source where you can quickly find answers at your questions and problems.
Hundreds of satisfied customers
Needed upgrades and tune-ups on two of my computers. I called The Computer Guy and he had them the next day running better than when they were brand new. The service was great and the price was right. Thank you for making my experience a memorable one.
by Kim Goldrick, Attleboro, MA
Called The Computer Guy and came the same day to my house. Not only did he repair the problem but explained what happened in plain language and showed me how to repair it myself if it happens again. The repair was unbelievably inexpensive ($45)! Anybody else wanted $75 to walk through the door. Great experience
by P. Eddy, Springfield, MA
Being that I am not so technology savvy, I called the computer guy for help! The phone number I called went directly to voicemail. With in 10 minutes, a very nice gentleman called me back with such kindness. We set up an appointment and it was my believe that he went above and beyond what I had asked. I would recommend this service to anyone who wants good reliable help.
Having kids there’s always something they are going on that they shouldn’t, and next thing you know VIRUS!!! Best buy was costing me a fortune, there customer service was lacking and the fact that they all had to ask each other for answers about a questions i had made me nervous. Now I have the computer guy great prices, honest, dependable, quick, and excellent customer service. by Margarida McFarland, Pawtucket RI
If my computer is not working either am I – The Computer Guy 4U was our go to for computer support & repairs. I have found him to be very knowledgeable, reliable and has great customer follow up skills.
Ira provided complete and thorough IT support. He is a good listener and problem solver for each issue I brought to his attention. I also appreciated his attention to detail, respect for time and presenting understandable solutions.
We had problems with 1 laptop and 1 pc. They would all freeze up alot, shut down without prompting them to, the whole works, it was time for a complete overhead. We found the Computer Guy’s ad on Craigs list and called, he came out to our home within a day and fixed both where they work like new!!!!! Awesome job!! We also had bought a new laptop and had him set it up for us with extra programs and virus protection to fit our needs. We love it! Great Service and very reasonabl
I took my virus infected laptop to a “big box”, and they said “it would be $200.00, and 2 weeks to fix, but it wasn’t worth it, so go see a salesman and buy a new one” Granted it is an older IBM Thinkpad, but until the virus came, it was perfect for my needs. I went home and started searching for a local Computer Service center on my desktop. I found The Computer Guy with nine 5 Star reviews, less than 10 minutes from my home! What could be better! I called and within 10 minutes I got a return call, and within another 10 minutes I was sitting with a wizard who spoke English, not computerish! We chatted about what my needs were for this laptop, and within 24 hrs I got a call that it was done! I picked it up and we went over the changes/additions he made, and it works better than ever, at 1/2 of the cost from “big box”. He got my attention, and all my computer service business in the future. Thank you Ira! by Ben, Enfield, CT
Company news and advices to our customers
Is it safe to use the videoconferencing app Zoom? Yes — if you know how to set it up properly. First, some background. As you may know, Zoom’s popularity has soared over the past couple of months as people stuck at home use its free version to stay in touch with friends, family, and co-workers. […]
Whenever you sign up for a new online service you’ll need to choose a password. Your PC, both at home and at work, will probably ask you to do the same. It’s vital that you always pick a password which is difficult for both a computer and a human to guess. To thwart the humans, […]